Implementation Specialist

About the role

As an Implementation Specialist at Hawk, you will transform customer requirements into functioning solutions for transaction monitoring, customer screening, and fraud detection. You will manage the end-to-end implementation process from contract signature to go-live, ensuring that regulatory obligations and risk factors are effectively translated into the platform. This role requires a blend of technical data mapping, project management, and stakeholder communication to help financial institutions maximize the effectiveness of their compliance programs.

Responsibilities

• Gather and analyse customer AML, fraud, and screening requirements and advise on best-practice configuration.
• Translate policies, screening algorithms, and regulatory requirements into the platform setup.
• Lead technical deployment and integration with customer systems via API or batch mechanisms.
• Support customers through testing, UAT, and transition to production environments.
• Deliver functional and technical training to customer teams.
• Plan and manage implementation projects from signature to go-live, including documentation and stakeholder updates.
• Serve as the primary point of contact for implementation questions and issues.
• Collaborate with internal teams to provide feedback and bridge gaps between customer needs and product development.

Required skills

• AML
• Fraud detection
• Compliance
• SQL
• APIs
• JSON
• Data modelling
• SWIFT MT
• ISO 20022
• SEPA
• Project management

Nice to have

• German
• AI tools

Qualifications

• Degree in computer science, information systems, engineering, finance or a related field
• Equivalent practical experience

Certifications

• CAMS

About the Company

Hawk is the leading provider of AI-supported anti-money laundering and fraud detection technology. Banks and payment providers globally use Hawk’s combination of traditional rules and explainable AI to improve the effectiveness of their AML compliance and fraud prevention.