Senior Sales Advisor

About the role

As a Senior Sales Advisor, you will act as a Brand Ambassador by providing personalized shopping experiences and building authentic relationships with clients. You will be responsible for guiding customers through their purchases, strengthening the brand image, and contributing to the achievement of sales goals through quality service.

Responsibilities

• Deliver exceptional service, enhancing every client interaction and promoting the Brand, the product, and loyalty programs.
• Understand customer needs, passionately present the product, and guide them toward the best choice.
• Build long-term relationships with clients, fostering trust and loyalty.
• Promote complementary and omnichannel sales.
• Contribute actively to individual and team sales targets.
• Handle customer requests or complaints professionally, together with the Store Manager.
• Maintain store order and image aligned with brand standards.
• Support omnichannel flows and inventory activities.
• Assist with cash operations and procedures in compliance with company policies.

Required skills

• Retail
• Customer Service
• Sales

Nice to have

• Luxury retail
• Fashion retail

Benefits

• Continuous training
• Career development
• Incentive scheme

About the Company

Boggi Milano is a company representing Italian excellence, present in more than 50 countries, focused on contemporary elegance and authentic client relationships.