Site Reliability Engineer 2

About the role

As a Site Reliability Engineer, you will join the global Platform SRE team responsible for building, operating, and scaling Kong’s multi-region SaaS platform. You will design, automate, and run production systems serving thousands of customers across AWS, GCP, and Azure, ensuring the reliability, scalability, and security of Kong’s SaaS offerings.

Responsibilities

• Operate and scale Kong’s global SaaS platform ensuring reliability, availability, and performance across regions and clouds.
• Build, automate, and maintain Kubernetes-based infrastructure and deployment workflows using Terraform, Terragrunt, Helm, and ArgoCD.
• Design, maintain, and optimize multi-region data and caching layers for high availability and low latency.
• Operate and improve Kong Gateway and Kong Mesh environments supporting hybrid and distributed architectures.
• Develop and maintain CI/CD pipelines and GitOps workflows to automate service delivery.
• Enhance observability and incident response readiness through systems like Datadog, Prometheus, Grafana, and Thanos.
• Collaborate with development and security teams to ensure compliance with reliability and security standards.
• Participate in a global 24/7 on-call rotation and drive continuous improvement of operational playbooks.

Required skills

• Kubernetes
• Terraform
• Terragrunt
• CI/CD
• GitOps
• ArgoCD
• Helm
• Go
• Python
• Bash
• Linux
• Networking
• Distributed systems
• Datadog
• Prometheus

Nice to have

• Kong Gateway
• Kong Mesh
• ClickHouse
• Druid
• PostgreSQL
• Redis
• AWS networking
• Azure VNet
• GCP NCC
• Disaster recovery

Qualifications

• BS in Computer Science
• Equivalent practical experience

About the Company

Kong Inc., the AI Connectivity Company, is building the connectivity layer of AI. Trusted by the Fortune 500 and AI-native startups, Kong’s unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic.