Senior Solutions Engineer

About the role

As a Senior Solutions Engineer, you will act as a critical partner to Account Executives by providing advanced product knowledge, customized pitch decks, and business case proposals. You will serve as a technical advisor to prospects and customers while acting as a liaison between Sales and Product teams to share feedback. The role focuses on mapping business challenges to product capabilities to drive new business and customer expansion.

Responsibilities

• Facilitate communication with organizations to map business challenges with key capabilities.
• Lead product demonstrations with prospects to help drive deals to close.
• Consult with customers and prospects to make targeted recommendations on product enhancements.
• Use AI tools to build customized demo environments and draft business case proposals.
• Act as a trusted advisor and technical SME for key opportunities.
• Communicate and strategize cross-functionally to drive success and attain revenue goals.

Required skills

• Solutions Engineering
• Product demonstrations
• Data analysis
• JavaScript
• CSS
• HTML

Nice to have

• Spanish
• German
• French

Qualifications

• 3+ years in a Sales/Solutions Engineering or Consulting role in the data/analytics/SaaS industry

Benefits

• Flexible PTO policy
• Annual company-wide closure
• Supplemental coverage options
• Professional development opportunities
• Annual learning subsidy
• Monthly productivity stipend
• Paid parental leave
• Bereavement leave

About the Company

Fullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. The company empowers businesses to uncover insights, optimize customer journeys, and deliver exceptional online interactions.