Director of Solutions Engineering - EMEA

About the role

Airwallex is seeking a visionary leader to head the Solutions Engineering organisation across EMEA. This role involves driving technical go-to-market strategy, scaling high-performing teams, and partnering with Sales and Product leadership to influence the product roadmap. The Director will oversee pre-sales technical design, end-to-end implementation, and commercial performance for key clients.

Responsibilities

• Lead, mentor, and scale EMEA Solutions Engineering teams while fostering a culture of technical excellence.
• Develop and execute the global vision and strategy for the Solutions Engineering function in alignment with sales objectives.
• Own the technical sales strategy, including product demonstrations, proofs-of-concept, and complex solution designs.
• Serve as an executive partner to Sales and Product organisations to influence the product roadmap and GTM strategy.
• Implement scalable processes, playbooks, and best practices for the pre-sales and implementation lifecycle.
• Represent the company as a senior technical leader in customer meetings, industry events, and executive briefings.

Required skills

• Merchant Services
• Solutions Engineering
• Presales
• Solutions Architecture
• Enterprise Sales
• API-driven platform
• Technical Leadership

Nice to have

• Payments ecosystem
• Financial services
• Fintech

Qualifications

• Bachelor's degree in a STEM discipline

About the Company

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. With over 2,300 employees across 27 offices, the company provides the regulated infrastructure for global payments and financial operations.