Account Director

About the role

As an Account Director, you will drive revenue growth and deepen customer engagement by expanding product adoption and introducing new clients to the platform. This individual contributor role involves strategic account planning, managing a robust sales pipeline, and acting as a trusted advisor to customers. You will collaborate with internal stakeholders to deliver innovative solutions and ensure revenue targets are met.

Responsibilities

• Proactively build expertise in Diligent products, solutions, and business priorities.
• Prospect new and existing business within the designated territory for complex accounts.
• Adopt a solutions-selling approach to understand and address customer needs.
• Build deep relationships with prospects and customers to foster product growth.
• Develop and execute account plans to ensure revenue targets and customer business needs are met.
• Coordinate sales stakeholders to prioritize actions for assigned accounts based on customer needs and risks.
• Manage the end-to-end sales cycle from opportunity to deal close using approved methodologies.
• Maintain accurate records in SFDC and report on projected bookings and closed deals.

Required skills

• Account Management
• Sales
• New business acquisition
• SaaS
• GRC
• Strategic planning
• Negotiation
• Sales forecasting
• SFDC

Qualifications

• 7+ years of success in new business acquisition and account management

Benefits

• Flexible work environment
• Global days of service
• Comprehensive health benefits
• Meeting free days
• Generous time off policy
• Wellness programs

About the Company

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform provides a consolidated view of GRC practices to help manage risk, build resilience and make better decisions.