Head of Growth & Product

About the role

This role leads the commercial and product strategy for Advanced Shipping Manager, an established e-commerce shipping software brand. You will own the product roadmap, pricing, packaging, and outbound growth motions while directing a small team of developers and support staff. The position involves a structured handover from the founder to drive the next chapter of growth for the product.

Responsibilities

• Use AI as a force multiplier across support, product specs, documentation, competitive research and data analysis
• Own growth including expansion within the existing base, pricing and packaging, win-back, competitive switching, and net-new acquisition
• Own the product roadmap, prioritization and direction for the senior full-stack developer
• Run demos and merchant conversations, back up the support lead on escalations, and turn those conversations into roadmap insight
• Scope and price custom work for merchants requiring tailored shipping logic
• Improve the operating layer including documentation, help-centre content, CRM discipline and lightweight process

Required skills

• B2B SaaS
• Product Management
• Growth Strategy
• E-commerce platforms
• Pricing strategy
• AI tools
• API documentation

Nice to have

• Shipping logistics
• Carrier integration
• Remote team management

Qualifications

• Track record of personally generating revenue in small B2B SaaS
• Experience in growth, product, or founder/operator roles in B2B SaaS or e-commerce

Benefits

• Flexible hours
• Flexible time off

About the Company

saas.group is a community of entrepreneurial SaaS professionals that regularly exchange ideas, knowledge, learning and expertise. The company operates with a high-trust, remote-first culture focused on efficiency and minimal bureaucracy.