Solution Consultant - R&D

About the role

Benchling Solution Consultants act as primary solution leads for large enterprise customers and prospects, bridging the gap between complex IT environments and scientific R&D needs. This pre-sales role involves partnering with internal teams to design and demonstrate optimal solutions that drive customer value. Consultants serve as trusted advisors to senior scientific and IT leaders, translating objectives into detailed technical solutions.

Responsibilities

• Partner with account executives and leadership to create account and deal strategies.
• Manage discovery processes to uncover customer needs and business requirements.
• Craft solutions based on Benchling capabilities, industry best practices, and customer data models.
• Present and demonstrate solutions persuasively while managing customer objections.
• Engage with product management to provide market insights and influence the product roadmap.
• Create reusable solutions, content, and training materials to support the extended team.

Required skills

• Sales
• Enterprise SaaS
• Life Sciences R&D
• Data modeling
• English

Nice to have

• LIMS
• ELN
• Antibody engineering software
• German
• French

Qualifications

• Master’s in Biology, Molecular Biology, Genetics, Biotechnology, Bioengineering, Biochemistry, Chemistry or similar Life Science field
• Minimum of 4 years of work experience, ideally customer facing

About the Company

Benchling is the AI platform for biotech R&D, helping scientists design experiments, capture structured data, and run AI agents directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their work, from academic labs to major biopharma companies.