Account Manager

About the role

Palmstreet is seeking a Category Account Manager to elevate seller success and streamline category operations as the company expands into Mexico. This role involves managing a growing base of sellers, shaping category growth strategies, and driving operational excellence. The successful candidate will support sellers at scale, implement growth frameworks, and ensure promising sellers thrive on the platform.

Responsibilities

• Support emerging sellers who show early promise and identify existing emerging sellers with high growth potential by analyzing sales data metrics
• Grow sellers with sizable off-platform businesses, helping them transition to scalable success on Palmstreet
• Identify and nurture emerging and top-performing sellers by monitoring data, providing structured support, and guiding seller growth
• Develop a formulaic and scalable growth framework for these cohorts
• Execute category operations with cross-functional teams
• Manage ad-hoc seller needs and internal coordination
• Monitor seller performance and pipeline health, escalating insights as needed

Required skills

• Account Management
• Category Management
• Data Analysis
• English fluency
• Operations

Nice to have

• Marketplace experience

Qualifications

• 3+ years in a high touch-point collaborative Account Manager or Category Manager role
• Reliable computer, smart phone and reliable high-speed internet connection

About the Company

Palmstreet is a community-obsessed live shopping platform connecting over 2 million passionate collectors and sellers. Started in 2020, the company has grown into one of the largest live shopping platforms in the US, featuring 1000+ daily live streams.