Senior Salesforce Administrator

About the role

The Senior Salesforce Administrator will lead the end-to-end delivery of Salesforce initiatives to support Sales, Customer Experience, and Operations teams. This role involves translating business requirements into scalable solutions, managing platform configuration, and driving user adoption. You will act as a strategic partner to stakeholders while ensuring the platform remains a reliable source of truth for the business.

Responsibilities

• Drive the intake, analysis, and execution of Salesforce change requests.
• Act as point of contact for complex platform issues, ensuring rapid root-cause resolution.
• Lead the full lifecycle of enhancements from scoping and design to deployment.
• Own the configuration of Sales Cloud and Service Cloud, including automation and reporting models.
• Lead the implementation and optimisation of integrations between Salesforce and other systems.
• Lead training sessions and create enablement materials to drive platform adoption.
• Partner with cross-functional teams to plan and deliver features across sales and operations.

Required skills

• Salesforce Administrator
• Sales Cloud
• Service Cloud
• Flows
• Declarative tools
• Agile
• Asana
• Process automation
• Reporting
• Dashboards

Nice to have

• AI
• Apex
• Lightning Web Components
• LWC
• System integrations

Qualifications

• 5+ years of Salesforce administrator experience
• Salesforce Administrator Certification or equivalent hands-on credibility

Certifications

• Salesforce Administrator
• Advanced Administrator
• Platform App Builder

Benefits

• 28 days' holiday plus bank holidays
• Employee-friendly share options
• Pension scheme
• Vitality private healthcare insurance
• Life Assurance
• Monthly coaching sessions with Spill
• Inclusive parental leave
• Bubble childcare support
• Work from abroad for a month annual scheme
• Learning and development budget

About the Company

Carwow is a leading online car-changing destination in Europe that combines technology, media, and automotive expertise. Following the acquisition of Autovia, the company has significantly expanded its audience reach across digital and print platforms.