Software Quality Operations Specialist

About the role

The Software Quality Operations team is responsible for enabling safe and successful scale-up into new international markets by incubating mission-critical workflows. This role focuses on leveraging AI-powered insights and traditional triage signals to identify on-road issue trends and drive improvements in quality assurance. You will act as a key link between AI/ML development and operational execution to support Waymo's expansion into new international regions.

Responsibilities

• Partner with Engineering to design, test, and deploy Machine Learning and Generative AI models and tools.
• Leverage AI-powered insights to proactively identify emerging on-road issue trends and risk scenarios.
• Define and document new policies, guidelines, and Standard Operating Procedures that integrate AI tools into daily workflows.
• Design and implement robust quality control processes for human and AI-generated outputs.
• Act as the Subject Matter Expert for technical policies and guidelines in new markets.
• Provide technical leadership and consultation to stakeholders to enhance workflows and quality.

Required skills

• Machine Learning
• Generative AI
• Triage
• Data analysis
• Quality assurance
• Technical documentation
• Autonomous Vehicles
• ADAS
• Robotics

Nice to have

• SQL
• LLM
• Transformer models
• Project management
• Program management

Qualifications

• BS/BA degree in a technical or analytical field
• 5+ years of relevant work experience in Autonomous Vehicles, ADAS, automotive systems engineering, robotics, or complex technical software operations

Benefits

• Discretionary annual bonus program
• Equity incentive plan

About the Company

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver to improve access to mobility.