Enterprise Account Manager

About the role

Haut.AI is seeking a strategic Enterprise Account Manager to own and grow relationships with key clients. You will act as a trusted partner to drive long-term value, retention, and expansion for our AI-powered skin analysis solutions. This role involves working closely with cross-functional teams to ensure successful adoption and identifying opportunities for strategic growth.

Responsibilities

• Own and manage a portfolio of enterprise accounts, ensuring long-term success, retention, and revenue growth
• Build deep, strategic relationships with key stakeholders and decision-makers on the client side
• Act as a trusted advisor, aligning Haut.AI solutions with clients’ business objectives and KPIs
• Lead onboarding and implementation for enterprise clients, ensuring a seamless and high-quality experience
• Proactively identify expansion opportunities, including upsell and cross-sell, to grow account value
• Monitor customer health, engagement, and performance metrics, and take action to mitigate risks
• Partner closely with Sales, Product, and Marketing teams to advocate for customer needs and influence product development
• Drive regular business reviews (QBRs) and strategic check-ins with clients

Required skills

• Enterprise Account Management
• SaaS business models
• Customer lifecycle management
• Stakeholder management
• Contract negotiations
• Customer Success

Nice to have

• eCommerce
• Digital platforms

Benefits

• Performance-based bonuses
• MacBook
• Paid time off
• Vacation
• Sick leave

About the Company

Haut.AI is a pioneering BeautyTech startup at the forefront of personalized skincare solutions. We combine cutting-edge scientific research with artificial intelligence to deliver solutions that drive measurable impact.