Project Coordinator

About the role

The Development Project Coordinator acts as the central point for coordinating activity across Product and Platform Engineering. This role ensures that new products, enhancements, and support issues progress efficiently by maintaining visibility of development activity, capacity, and risks. You will work closely with Engineering leads and the Product team to keep work on track and facilitate effective communication across the department.

Responsibilities

• Coordinate activity across Product and Platform Engineering from initial intake through development and release.
• Maintain delivery plans, milestones, actions, and target dates while tracking work through the engineering process.
• Maintain a consolidated view of development demand, capacity, and resource allocation across teams.
• Act as the central coordination point for issues triaged by Support and escalated for defect investigation.
• Facilitate planning and delivery meetings, ensuring actions and decisions are captured and followed through.
• Work with the Product Project Manager to provide visibility of engineering milestones and risks affecting wider business readiness.
• Ensure Jira and other delivery tools remain accurate and up to date.

Required skills

• Project coordination
• Project management
• SaaS
• Software development lifecycle
• Agile
• Stakeholder management
• Jira

Nice to have

• Business Analysis
• Software defect coordination
• Support escalations
• Process improvement

Benefits

• 26 days holiday plus bank holidays
• Company pension scheme
• Life assurance
• Private medical insurance
• Enhanced family-friendly benefits
• Perkbox discounts
• Volunteering leave
• Octopus Electric Vehicle scheme
• Wellbeing support

About the Company

SFG20 is the industry standard for building maintenance, providing services and technologies that empower people to create and sustain safer buildings. Their mission is to make buildings better using their standard, software, and expertise.