Performance Advisor

About the role

AutoFi is seeking a Performance Advisor to drive client success and revenue optimization within their automotive digital commerce platform. The role involves managing a portfolio of accounts, conducting strategic needs assessments, and ensuring measurable ROI for dealer partners. The advisor will act as a key relationship manager, resolving operational bottlenecks and driving product utilization.

Responsibilities

• Strategic Client Retention: Employ extensive knowledge of AutoFi’s Product Suite to oversee and drive the progress and results of each assigned account within the portfolio.
• Relationship Building: Forge robust working relationships with stakeholders ranging from Dealers/Owners/Decision Makers to management and beyond.
• Needs Assessment and Strategic Planning: Conduct in-depth needs assessment reviews, crafting strategic plans of action to address identified opportunities and propel client success.
• Problem-Solving Mastery: Identify key barriers and core issues hindering clients from meeting business objectives.
• Client Engagement: Maintain relationships through a regular cadence of virtual screen share engagements, delivering valuable insights to clients.
• Risk Mitigation: Address at-risk clients, formulating action plans to turnaround and retain the relationship.
• Revenue Generation: Drive additional business and revenue by capitalizing on existing accounts through store expansions and product upsells.

Required skills

• Account Management
• SaaS
• Automotive Digital Retailing
• Consulting
• Google Suite
• Microsoft Office
• CRM software

Nice to have

• Automotive Dealership Sales
• Automotive Finance
• DMS systems
• F&I systems

Qualifications

• Automotive Digital Retailing SaaS Vendor Account Management or Consultant expertise
• Remote support capability with reliable internet and home office setup

Benefits

• Medical insurance
• Dental insurance
• Vision coverage
• Flexible work hours
• Professional development budget
• Stock options

About the Company

AutoFi is a leading provider of digital commerce technology that powers sales and finance experiences for innovative brands and dealers in the automotive industry. The company is backed by major investors including Ford, BMW iVentures, and JP Morgan Chase, and is focused on transitioning the auto industry from offline to online.