Customer Solution Center Rep 3 - Technical
Salary not disclosed
- IT
- Karnataka
- Full time
- Yesterday
About the role
The Customer Solution Center Rep 3 acts as the first point of contact for end-users. This role involves receiving, documenting, and prioritizing technical requests and incidents to ensure efficient service desk operations.
Responsibilities
- Act as the first point of contact for end-users
- Receive, document, and prioritize requests and incidents
- Manage service desk tickets
Required skills
- Technical support
- Ticket management
- Incident management
About the Company
HP is an inclusive employer and a member of myGwork, the largest global platform for the LGBTQ business community.