Associate Product Manager, Salesforce

About the role

The Associate Product Manager will join the Global Information Systems Team to act as the voice of the business for Salesforce initiatives. You will be responsible for understanding internal customer needs, translating them into actionable technical requirements, and managing the agile development process. This role focuses on building stakeholder relationships, optimizing business processes, and ensuring successful project delivery.

Responsibilities

• Building trusted relationships and managing stakeholders
• Product roadmapping and feature prioritization
• Understanding and documenting business processes, requirements, and pain points
• Facilitating the development of new business processes and identifying optimization areas
• Analyzing and proposing new solutions to improve business performance
• Translating business requirements into technical instructions and managing the agile development process
• Managing change through training materials, communication plans, and launch schedules

Required skills

• Product Management
• Project Management
• Business Analysis
• SaaS
• Salesforce
• Agile Methodologies
• Scrum

Nice to have

• Design workshops

Qualifications

• 1-2 years of demonstrated Product Management, Project Management and/or Business Analysis experience in SaaS implementations

Certifications

• Salesforce certification
• Scrum Master certification

Benefits

• Health & Wellness Credit
• Mental Health Support
• Work from anywhere for 60 days a year
• Volunteer time off

About the Company

Lightspeed is a one-stop commerce platform that helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Founded in 2005 in Montreal, the company serves retail, hospitality, and golf businesses in over 100 countries and is dual-listed on the NYSE and TSX.