Senior Customer Activation Manager | Partnerships

About the role

The Customer Activation Manager will own the activation and early growth of partner-referred customers. As an early member of the team, you will help build and refine the Partner Success program and define the implementation motion to drive activation and expansion.

Responsibilities

• Build and maintain strong, long-term relationships with key partner segments, including Accounting, Private Equity, and Venture Capital.
• Serve as the trusted advisor and advocate for partners, understanding their business models, goals, and challenges.
• Develop and deliver partner onboarding and education on the full range of integration and configuration options for Ramp’s suite of products.
• Work with partners and their customers to drive efficient, thorough, and complete onboarding at scale.

Required skills

• Partner Success
• Partner ecosystem operations
• Project management
• Time management
• Communication

Nice to have

• Accounting partners
• Private Equity
• Venture Capital
• QuickBooks Online
• NetSuite
• Sage
• Microsoft Dynamics
• Financial services sales

Benefits

• Flexible PTO
• Home-office equipment
• Health and wellness stipend
• Intra-office travel budget
• Weekly coffee stipend
• Medical, dental and vision insurance
• 401(k) with employer match
• Fertility HRA
• Parental leave
• Pet insurance

About the Company

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies.