Quality Dispense Technician

About the role

The Quality Dispense Technician is responsible for the installation, repair, and maintenance of cider dispense equipment across licensed premises within an assigned territory. This role focuses on ensuring high-quality service standards and requires a practical, problem-solving approach to equipment management. The position involves working independently while maintaining excellent customer service and managing a personal schedule.

Responsibilities

• Install, repair, and maintain cider dispense equipment at licensed premises.
• Manage a personal territory and organize daily work schedules efficiently.
• Provide exceptional customer service to a varied client base.
• Utilize internal systems and tablets to document work and manage tasks.
• Collaborate with the broader team to uphold company quality standards.

Required skills

• Problem solving
• Customer service
• Time management
• Basic IT skills

Benefits

• Company van
• Full training programme

About the Company

Established in 1904, Thatchers Cider is a fifth-generation family business and one of the world's leading cider makers. The company is rooted in Somerset and has achieved significant growth through investment in marketing, people development, and innovative technology.