Quality Dispense Technician

About the role

The Quality Dispense Technician is responsible for the installation, repair, and maintenance of cider dispense equipment across licensed premises within an assigned territory. This role ensures that all equipment functions correctly to provide exceptional customer service. The position requires a practical approach, strong problem-solving abilities, and the capacity to manage a field-based schedule independently.

Responsibilities

• Install, repair, and maintain cider dispense equipment at licensed premises.
• Manage an assigned territory and organize a daily work schedule.
• Provide exceptional customer service to clients.
• Maintain high standards of equipment performance and quality.
• Utilize internal systems and tablets for reporting and task management.

Required skills

• Problem solving
• Customer service
• Time management
• Basic IT skills

Benefits

• Company van
• Full training programme

About the Company

Established in 1904, Thatchers Cider is a fifth-generation family cider-making business based in Somerset. The company has grown into a global leader through investment in marketing, people development, and innovative technology.