Quality Dispense Technician

About the role

The Quality Dispense Technician will be responsible for the installation, repair, and maintenance of cider dispense equipment across licensed premises within an assigned territory. This role focuses on ensuring high-quality service standards and requires a practical, problem-solving approach to equipment management. The position offers full training and requires a self-motivated individual capable of managing their own schedule.

Responsibilities

• Install, repair, and maintain cider dispense equipment at licensed premises.
• Manage an assigned territory and organize daily work schedules independently.
• Provide exceptional customer service to a varied client base.
• Utilize internal systems and tablets to manage service tasks and reporting.
• Maintain high standards of equipment performance and quality.

Required skills

• Problem solving
• Customer service
• Time management
• Basic IT skills

Benefits

• Company van
• Full training programme

About the Company

Established in 1904, Thatchers Cider is a fifth-generation family cider-making business based in Somerset. The company has grown into a global leader through investment in marketing, people development, and innovative technology.