Senior Account Manager (Media)

About the role

Captify is seeking a dynamic and client-focused Account Manager to act as the primary point of contact between clients and internal teams. The role involves managing the end-to-end lifecycle of omnichannel digital campaigns, ensuring successful delivery against client objectives and KPIs while maintaining strong relationships.

Responsibilities

• Build and maintain strong day-to-day relationships with clients with a key focus on retention
• Own the end-to-end campaign lifecycle, including internal briefing, trafficking, QA, and reporting
• Coordinate campaign delivery across internal teams ensuring timelines, budgets, and objectives are met
• Monitor campaign performance and provide actionable insights through weekly reporting and post-campaign analysis
• Act as the central point of contact between external clients and internal departments
• Consistently identify opportunities for account growth and upselling services

Required skills

• Account management
• Client services
• Digital advertising
• Omnichannel campaigns
• Stakeholder management
• Microsoft Office
• Google Workspace
• Ad Operations
• DSPs
• SSPs
• Salesforce
• Tableau

Benefits

• Bupa HealthCare Plan
• Aviva Corporate Pension Scheme
• Personalized Benefits Platform
• 25 paid vacation days
• 3 Wellness days
• Annual training budget

About the Company

Captify, now part of Verve Group, is the leading Search Intelligence Platform for the open web and the largest independent holder of first-party search data outside of Google. Its technology powers omnichannel programmatic advertising and real-time insights for major global brands without reliance on third-party cookies.