Legal Engineer Manager, Product Specialist

About the role

The Legal Engineer Manager - Product Specialist will lead and grow the Product Specialist team in the DACH region, providing strategic direction and coaching. This role involves managing post-implementation customer relationships, acting as a senior escalation point, and partnering with sales and product teams to drive platform adoption and product improvements. The successful candidate will leverage their legal expertise to serve as a trusted advisor to law firms and in-house legal teams.

Responsibilities

• Lead and develop a team of Legal Engineers - Product Specialists, providing coaching and performance management.
• Own the post-implementation customer relationship from a legal engineering perspective to ensure effective onboarding and support.
• Act as the senior escalation point for complex or strategic customer engagements.
• Partner with Account Management and Sales to identify expansion opportunities and support renewals.
• Collaborate with the Product team to surface customer feedback and advocate for platform improvements.
• Define and iterate on team processes, playbooks, and frameworks to build a scalable function.

Required skills

• Legal technology
• AI tools
• Team management
• Stakeholder management
• Client training
• Go to Market

Qualifications

• Qualified lawyer with 7+ years of post-qualification experience
• Experience in a law firm or in-house legal environment

About the Company

Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise. The company is scaling rapidly and defining a new category in the professional services sector.