Channel Account Manager II, Service Provider

About the role

The Channel Account Manager will drive expansion, retention, and long-term partner loyalty by acting as a trusted advisor. This individual contributor role focuses on building relationships with multiple stakeholders within partner accounts to ensure they achieve strong cybersecurity outcomes. Success is measured by net dollar retention, gross dollar retention, and overall partner satisfaction.

Responsibilities

• Achieve and exceed quota based on expansion performance and renewal outcomes.
• Serve as a trusted advisor to partners by delivering solutions that increase customer satisfaction, grow adoption, and strengthen long-term loyalty.
• Build and maintain strong relationships with multiple stakeholders across assigned partner organizations.
• Maintain and reinforce Huntress culture in how you show up, collaborate, and support partners.
• Use AI tools to prepare for partner meetings, summarize calls, and stay organized so you can move faster with sound judgment.

Required skills

• Account management
• Customer success
• Partner success
• Sales
• MSP space
• Cybersecurity
• Salesforce
• CRM
• AI tools

Benefits

• Paid time off
• Paid parental leave
• Medical, dental, and vision benefits
• 401(k)
• Life and Disability insurance
• Stock options
• Home office reimbursement
• Education and professional development allowance
• Digital reimbursement
• BetterUp coaching

About the Company

Founded in 2015 by former NSA cyber operators, Huntress is a fully remote, global team dedicated to providing enterprise-grade, managed cybersecurity products to businesses of all sizes. The company protects over 5 million endpoints and 14 million identities worldwide by integrating its technology with a dedicated Security Operations Center.