Inbound Sales Representative

About the role

As an Inbound Sales Representative, you will serve as the first point of contact for families seeking senior care solutions. You will provide empathetic guidance and education to help caregivers explore and select the best care options for their loved ones. This role involves managing inbound, pre-screened leads and acting as a liaison between families and care providers.

Responsibilities

• Conduct in-depth initial consultation calls with families
• Educate families on customized senior care options
• Act as the liaison between families and senior housing communities or care providers
• Reach daily production benchmarks including inbound calls and outbound return calls
• Schedule tours for families to drive move-ins

Required skills

• Inside sales
• Inbound call center
• CRM
• Microsoft Word
• Microsoft Excel

Qualifications

• Two or more years of experience in inside sales or inbound call center
• History of exceeding sales targets
• Ability to multitask
• Strong computer and typing skills

Benefits

• 401(k) plus match
• Dental Insurance
• Health Insurance
• Vision Insurance
• Paid Time Off

About the Company

A Place for Mom is the leading platform guiding families through every stage of the aging journey. They simplify the senior care search with free, personalized support, connecting caregivers to a network of over 15,000 senior living communities and home care agencies.