Product Manager Intern

About the role

Aircall is seeking a curious Product Manager Intern to contribute to the evolution of its core product. You will work cross-functionally with Product, Engineering, Data, Design, and Go-to-market teams to turn customer feedback into product improvements and help shape the user experience. This role is ideal for someone who enjoys engaging with customers, navigating ambiguity, and solving complex problems across multiple product areas.

Responsibilities

• Meet directly with customers to gather feedback, discuss pain points, and validate potential improvements.
• Synthesize qualitative and quantitative feedback into clear opportunities and translate them into product recommendations.
• Partner with Product, Design, and Engineering to define requirements and prioritize enhancements.
• Align dependencies and facilitate tradeoff discussions with stakeholders across product areas.
• Follow the development cycle end-to-end to ensure the delivery of high-quality experiences.
• Contribute to Knowledge Base articles, FAQs, and product demos to support launches.
• Gather and synthesize usage and performance data to identify patterns and bottlenecks.
• Research and implement tools and frameworks for tracking key product metrics and KPIs.

Required skills

• Product Management
• Customer Insights
• Data Analysis
• Cross-functional Collaboration
• English

Nice to have

• SaaS
• Product Development
• Project Management

Qualifications

• Master's student from an engineering or business school or university
• Fluent in English
• Experience in a product or project team

Benefits

• Competitive salary
• Work-life balance
• Fast-learning environment
• Multi-cultural environment

About the Company

Aircall is an AI-powered customer communications platform used by over 22,000 companies worldwide to drive revenue and resolve issues faster. Headquartered in Paris, the company integrates voice, SMS, WhatsApp, and AI into a single workspace to help teams work smarter.