Strategic Product Manager Service

About the role

As a Strategic Product Manager Service, you will develop and position the Improve & Advise service domain. You will build a portfolio of data-driven service propositions, advisory services, and productivity tools that help customers understand their production processes and predict future performance. By combining shop floor observations with machine and software data, you will translate complex insights into scalable service solutions and actionable business cases.

Responsibilities

• Analyze customer production organization, identifying bottlenecks and their impact on performance and productivity.
• Combine shop floor observations with machine, software, service, and product data to create evidence-based insights.
• Translate customer insights and improvement opportunities into clear problem definitions, hypotheses, and scalable service propositions.
• Convert analyses and results into benchmarks, advisory methods, and predictive insights for repeatable service delivery.
• Communicate insights to Product Management, Service, Support, Software, and Engineering to guide product improvements and future service strategies.

Required skills

• Product Management
• Data Analysis
• Business Case Development
• Strategic Planning
• Dutch
• English

Qualifications

• Bachelor's or Master's degree in Industrial Engineering & Management, Technical Business Administration, Mechanical Engineering, Mechatronics, or a related field
• Relevant work experience in product management or a comparable role

Benefits

• 40 vacation days
• Flexible working hours
• Company lunch
• Professional development opportunities

About the Company

Voortman Steel Machinery is a family business that values people, short communication lines, and entrepreneurship. They focus on providing a supportive environment where employees are encouraged to take initiative and grow professionally.