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oliver

Senior Account Manager

Salary not disclosedHybrid

  • Slough
  • Contract
  • Yesterday
Newly posted

About the role

As a Senior Account Manager, you will serve as the primary client partner, building strategic relationships and ensuring the commercial health of the account. You will lead a studio of 20–30 professionals, manage 1–3 direct reports, and collaborate with project managers to deliver high-quality work. This role involves identifying new business opportunities and maintaining financial oversight for the account.

Responsibilities

  • Lead the client relationship across all levels of the organisation, acting as a trusted advisor and strategic digital partner
  • Take accountability for the commercial health of the account including profitability, forecasting, and fee negotiation
  • Oversee project delivery, run rates, and client satisfaction through structured WIPs
  • Act as the escalation point for gaps in client or internal SLAs
  • Identify and develop new business opportunities within the account
  • Manage, coach, and develop 1–3 direct reports
  • Manage project-level and account-level budgets, including cost estimation, invoicing, and reconciliation

Required skills

  • Account management
  • Commercial acumen
  • Budget management
  • Financial forecasting
  • Stakeholder management
  • Gen AI tools
  • Project management
  • Strategic thinking

Nice to have

  • FMCG industry experience

About the Company

Established in 2004, OLIVER is a specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. As part of The Brandtech Group, the company leverages AI technology to enhance efficiency and creativity for over 300 clients globally.