oliver
Senior Account Manager
Salary not disclosedHybrid
- Slough
- Contract
- Yesterday
About the role
As a Senior Account Manager, you will serve as the primary client partner, building strategic relationships and ensuring the commercial health of the account. You will lead a studio of 20–30 professionals, manage 1–3 direct reports, and collaborate with project managers to deliver high-quality work. This role involves identifying new business opportunities and maintaining financial oversight for the account.
Responsibilities
- Lead the client relationship across all levels of the organisation, acting as a trusted advisor and strategic digital partner
- Take accountability for the commercial health of the account including profitability, forecasting, and fee negotiation
- Oversee project delivery, run rates, and client satisfaction through structured WIPs
- Act as the escalation point for gaps in client or internal SLAs
- Identify and develop new business opportunities within the account
- Manage, coach, and develop 1–3 direct reports
- Manage project-level and account-level budgets, including cost estimation, invoicing, and reconciliation
Required skills
- Account management
- Commercial acumen
- Budget management
- Financial forecasting
- Stakeholder management
- Gen AI tools
- Project management
- Strategic thinking
Nice to have
- FMCG industry experience
About the Company
Established in 2004, OLIVER is a specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. As part of The Brandtech Group, the company leverages AI technology to enhance efficiency and creativity for over 300 clients globally.