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oliver

Senior Account Manager

Salary not disclosedHybrid

  • Slough
  • Contract
  • Yesterday
Newly posted

About the role

As a Senior Account Manager, you will serve as the primary client partner, building strategic relationships and ensuring the commercial health of the account. You will lead a studio of 20–30 professionals, manage 1–3 direct reports, and collaborate with project managers to deliver high-quality work. This role involves identifying new business opportunities and maintaining financial oversight for the account.

Responsibilities

  • Lead the client relationship across all levels of the organisation, acting as a trusted advisor and strategic digital partner
  • Take accountability for the commercial health of the account including profitability, forecasting, and fee negotiation
  • Oversee project delivery, run rates, and client satisfaction through structured WIPs
  • Act as the escalation point for gaps in client or internal SLAs
  • Identify and develop new business opportunities within the account
  • Manage, coach, and develop 1–3 direct reports
  • Manage project-level and account-level budgets, including cost estimation, invoicing, and reconciliation

Required skills

  • Account management
  • Commercial acumen
  • Budget management
  • Financial forecasting
  • Stakeholder management
  • Gen AI tools
  • Project management
  • Strategic thinking

Nice to have

  • FMCG industry experience

About the Company

Established in 2004, OLIVER is a specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. As part of The Brandtech Group, the company leverages AI technology to enhance efficiency and creativity for over 300 clients globally.

Senior Account Manager at oliver · Grasshire