Resident Director

About the role

The Resident Director is responsible for the successful operational delivery of all WorldStrides programs in Amsterdam. This role serves as the primary local representative, overseeing student services, faculty-led program operations, financial administration, health and safety, and local partnerships to ensure an outstanding experience for students and faculty.

Responsibilities

• Plan and coordinate educational itineraries and program schedules
• Coordinate program logistics from confirmation through completion
• Arrange accommodations, transportation, restaurant bookings, and local services
• Confirm operational services and requirements with suppliers
• Prepare rooming lists, operational documentation, and briefing materials
• Liaise with faculty and coordinate participant communications
• Manage operational changes and troubleshoot issues
• Coordinate student arrivals, departures, and airport transfers
• Deliver orientation programs and coordinate student housing
• Support student welfare, organize cultural events, and resolve student experience issues
• Assist with budget forecasting, financial reporting, and reconciliation
• Process supplier invoices and submit expense reports

Required skills

• Product Delivery
• Logistics coordination
• Financial administration
• Budget forecasting
• Student support

About the Company

WorldStrides is a global leader in educational travel and experiential learning, providing programs for more than half a million students annually to over 100 countries. The company offers experiential learning in areas including educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports.