Hexa
Field Application Engineer
Salary not disclosedHybrid
- Engineering
- Paris
- Full time
- Today
About the role
The Field Application Engineer bridges the gap between engineering and real-world operations by supporting system deployments and integration. This role involves working closely with customers and the engineering team to troubleshoot issues, conduct field trials, and translate operational feedback into product improvements.
Responsibilities
- Prepare and support system installation, commissioning, demonstrations and field trials.
- Integrate hardware, software and communications components, and verify end-to-end operation.
- Diagnose issues using logs, measurements and structured testing; coordinate fixes with engineering.
- Translate customer needs into clear technical requirements and actionable product feedback.
- Develop deployment process, test reports, troubleshooting guides and operator documentation.
- Train and support users, explaining technical topics clearly and setting realistic expectations.
- Help improve system reliability, maintainability and ease of deployment.
- Follow site safety procedures and handle customer and technical information with discretion.
Required skills
- Field engineering
- Systems integration
- Technical customer support
- Electronics
- Embedded systems
- Networking
- Software troubleshooting
Nice to have
- Maritime systems
- Robotics
- Sensors
- Industrial equipment
- Linux
- Python
- Scripting
- Test automation
- Test planning
- Commissioning
Qualifications
- Practical foundation in electronics, embedded systems, networking or software troubleshooting
- Hands-on experience in field engineering, systems integration, technical customer support or a related discipline
About the Company
Pelagon is building autonomous maritime interdiction systems for critical security applications. Their work brings together sensing, software, AI and maritime engineering to turn advanced technology into reliable systems in the field.