Demo Architect

About the role

The Demo Architect will build and improve the tools, applications, and infrastructure that support field team demos, workshops, trials, and internal test environments. This role combines software engineering, infrastructure management, and cross-functional collaboration to ensure field teams have practical and scalable solutions for technical selling. You will work within a globally distributed team to automate workflows and enhance the overall presenter experience.

Responsibilities

• Build and maintain tools, applications, and workflows that support demos, workshops, trials, and internal test environments.
• Expand the Demo Architect Portal to improve automation, self-service, and scalability for field teams and partners.
• Provision and support infrastructure that enables hands-on customer experiences across GitLab.com, demo instances, and internal environments.
• Collaborate with Solutions Architects, Account Executives, Customer Success, Marketing, Revenue Operations, UX, and Engineering to understand needs and deliver practical technical solutions.
• Learn and document go-to-market workflows and automate the steps that waste time.
• Create technical workshop assets and enablement content that support pre-sales and technical selling.
• Advise on sales opportunities when specialized technical demo support or custom solutions are needed.
• Improve the presenter experience by reducing manual setup work and making demo workflows easier to use and repeat.

Required skills

• Software engineering
• Infrastructure management
• Automation
• Monitoring
• Observability
• Technical documentation

Nice to have

• Pre-sales
• Site reliability engineering
• Systems engineering
• Solutions architecture

Qualifications

• Experience building software, systems, or internal tools that support technical users or business teams.

Benefits

• Health insurance
• Flexible Paid Time Off
• Equity Compensation
• Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

About the Company

GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, and reduce security and compliance risk. More than 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster.