U-Haul
Visit websiteBilingual French - Remote Roadside Assistance Agent
$34,000 – $34,000Remote
- United States
- Part time
- Yesterday
Newly posted
About the role
Roadside Assistance Team members assist customers who need help and certainty when their move does not go as planned. Team members handle incoming and outbound calls to customers and service providers to provide support and expertise. This role requires following established methods and procedures to ensure customer safety while maintaining professionalism and meeting quality metrics.
Responsibilities
- Handle incoming customer calls regarding roadside assistance
- Initiate outbound calls to customers and service providers
- Follow established methods and procedures to resolve customer issues
- Maintain calm urgency and professionalism during customer interactions
- Meet all quality-related metrics and performance goals
Required skills
- French
- English
- Critical thinking
- Keyboarding
- Active listening
- Geography knowledge
Nice to have
- Typing 40 WPM
Qualifications
- Fluency in English and French
Benefits
- Career path planning
- Continued education
About the Company
U-Haul is a company that strives to create a culture of health and wellness and is committed to a healthy work environment for its team.