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Hcompany

Technical Lead, Observability

Salary not disclosedHybrid

  • Engineering
  • London
  • Full time
  • Today
Newly posted

About the role

The Technical Lead for Observability will own the strategy, technical design, and rollout of observability across the entire stack at H. This hands-on leadership role involves setting technical direction, building observability systems, and collaborating with internal teams to ensure effective measurement and visibility. The work will directly support the company's development of computer-use agents by providing critical insights into system performance and reliability.

Responsibilities

  • Set a unified observability strategy applicable across all teams and technical stacks.
  • Own the implementation of systems for metrics, logs, traces, alerts, and dashboards.
  • Define SLAs, SLOs, and SLIs in collaboration with product, research, and infrastructure teams.
  • Build end-to-end visibility of system dependencies and provide visualizations for users and agents.
  • Automate the tracking of coverage, reliability, alert quality, and execution costs.

Required skills

  • Observability
  • Telemetry
  • SRE
  • SLAs
  • SLOs
  • SLIs
  • OTEL
  • Prometheus
  • Grafana
  • Loki
  • Mimir
  • Alloy
  • Elasticsearch
  • Kibana
  • Kubernetes

About the Company

H builds computer-use agents that take actions in browsers and desktop applications.

Technical Lead, Observability at Hcompany · Grasshire