Assistant Manager Events

About the role

The Assistant Manager Events supports the manager in executing meetings and events while driving brand service strategies and initiatives. This role focuses on meeting customer needs, growing event revenues, and resolving conflicts during events. The position also involves conducting daily walk-throughs of the banquet floor to ensure client satisfaction and quality standards.

Responsibilities

• Assist the manager in the execution of meetings and events
• Implement brand service strategies and initiatives
• Meet customer needs during meetings and events
• Assist in growing event revenues
• Handle issues and conflicts that arise during meetings or events
• Conduct daily walk-throughs of the banquet floor to drive client satisfaction and maintain quality standards