Staff Software Engineer, Infrastructure

About the role

The Staff Software Engineer will join the Platform Engineering team within the Custody department to shape engineering practices and ensure platform reliability. This role involves driving improvements in automation, observability, and stability across a multi-cloud environment to empower the engineering team to deliver features efficiently.

Responsibilities

• Design, build, and operate scalable, resilient infrastructure across cloud providers including Azure, AWS, GCP, and IBM Cloud.
• Lead infrastructure architecture and reliability improvements for critical custody services.
• Implement and improve monitoring, alerting, logging, and observability across distributed systems.
• Own and evolve blockchain node infrastructure, including high availability, failover, and provider management.
• Build automation for infrastructure provisioning, deployments, testing, failover, incident response, and operational maintenance.
• Drive deployment operations and release reliability for platform and product services.
• Proactively identify performance bottlenecks, reliability risks, and operational gaps before they impact customers.
• Participate in on-call rotations, support production incidents, and help improve incident response and post-incident learning.
• Contribute to internal platform tools, services, and developer workflows.
• Create clear documentation, runbooks, and operational procedures for critical systems.
• Mentor engineers and provide technical guidance on infrastructure, reliability, and platform engineering decisions.

Required skills

• PostgreSQL
• Terraform
• Kubernetes
• Go
• .NET
• TypeScript
• Bash
• RabbitMQ
• OpenTelemetry
• Grafana
• Prometheus
• GitOps
• Argo CD
• Blockchain nodes

Benefits

• Professional development budget
• Competitive salary
• Bonuses
• Equity
• Physical and mental healthcare
• Retirement benefits
• Family support
• Employee giving match
• Mobile phone stipend
• Wellness reimbursement

About the Company

Ripple is building a world where value moves like information does today through crypto solutions for financial institutions, businesses, governments, and developers. They aim to improve the global financial system and create greater economic fairness and opportunity.