Product Owner - Customer Domain

About the role

As a Product Owner in the Customer Domain team, you will take responsibility for a key growth driver of our B2B booking platform, doctari pro. You will shape the product strategy and implement new features by collaborating with cross-functional teams, including engineering and UX design. By leveraging user data and modern technologies like AI, you will optimize the customer journey for hospitals and healthcare facilities.

Responsibilities

• Develop innovative features for clinics and healthcare facilities from inquiry to booking.
• Prioritize the product backlog based on customer needs, market requirements, and product KPIs.
• Manage the entire product development process from discovery through delivery to release.
• Collaborate with internal stakeholders to translate market requirements into product decisions.
• Analyze usage and booking data to derive recommendations and optimize the customer journey.
• Drive the implementation of artificial intelligence within the product.

Required skills

• Product Management
• B2B SaaS
• Marketplace
• Product Discovery
• Data-driven optimization
• AI
• Product Strategy

Nice to have

• Sales
• Account Management
• Customer Success

Qualifications

• 5 years of professional experience as a Product Owner, Product Manager, or similar role
• Experience in developing digital products for business customers

Benefits

• Flexible working hours
• Trust-based working hours
• Deutschlandticket subsidy
• Corporate Benefits discounts
• EGYM Wellpass subsidy

About the Company

Since 2008, doctari GmbH has worked to place medical personnel where they are most needed through its four brands: doctari, lichtfeld, Planerio, and arztpool. doctari pro is a B2B booking platform for personnel managers in hospitals and healthcare facilities, serving as a central interface for the demand side of their marketplace.