Enterprise Solutions Engineer

About the role

As a Solutions Engineer, you will work with a driven team to unlock the full potential of our voice AI platform for a growing customer base. Your mission is to efficiently scale technical solutions for enterprise customers by supporting sales teams and improving internal processes. You will act as a bridge between technical customer needs and our product development.

Responsibilities

• Collaborate strategically with Account Executives to enhance the technical aspects of the sales process.
• Work directly with technical contacts from customers and prospective customers to provide bespoke support and architect solutions.
• Craft compelling technical demonstrations that clearly communicate our product's value proposition.
• Create technical enablement resources that amplify our sales team's effectiveness and technical fluency.
• Build self-service tools and documentation that empower customers to implement solutions independently.
• Identify opportunities to productize common integration patterns or features, and work with our product teams to make these real.

Required skills

• Python
• Software architecture
• Integration patterns
• Technical support
• Customer communication

Qualifications

• Strong technical background in software development and architecture
• Experience working with customers

Benefits

• Annual professional development stipend
• Annual social travel stipend
• Annual company offsite
• Monthly co-working stipend

About the Company

ElevenLabs is an AI research and product company transforming how we interact with technology. We have developed human-like AI voice models and expanded into platforms for customer experience agents, creative content generation, and developer APIs.