Senior Account Manager - Cloud Social

About the role

Jellyfish is a global digital marketing agency seeking a Senior Account Manager to lead client relationships and drive social strategies. You will act as the primary point of contact, collaborating with internal teams to develop and execute social-first campaigns that align with client business objectives. The role involves translating platform insights and performance data into actionable recommendations to continuously improve campaign effectiveness.

Responsibilities

• Build and maintain deep relationships with clients as their main point of contact.
• Collaborate with strategy, creative, content, production, media, and analytics teams to implement social-first strategies.
• Oversee the end-to-end execution of organic and paid social campaigns across major platforms.
• Provide guidance on social best practices, platform-native creative, and content planning.
• Translate performance data and audience insights into clear recommendations for campaign optimization.
• Manage a small team to foster a collaborative and creative environment.

Required skills

• Client Management
• Social Media Strategy
• Paid Social
• Organic Social
• Social Media Analytics
• B2B Marketing

Qualifications

• 5+ years of experience in client-facing roles within the advertising, creative, social or marketing industry
• Experience managing B2B clients and complex stakeholder relationships
• Experience managing a small team

Benefits

• Discretionary annual bonus scheme
• Flexible working hours
• Paid leave for primary caregivers
• Paid leave for secondary caregivers
• Return-to-work support for primary caregivers

About the Company

Jellyfish is a global digital marketing agency and a unique fusion of tech enthusiasts, creative minds, and media and data experts. The company is committed to embracing diverse perspectives to fuel innovation and craft influential stories for global clients.