Subscription Renewals Representative (Italian/English Speaker)

About the role

As a Subscription Renewals Sales Representative, you will play a pivotal role in driving customer retention and growth within a defined territory. You will focus on achieving sales targets by renewing existing customers and leading efforts in the Land-Adopt-Expand-Renew journey to ensure continued success and value realization.

Responsibilities

• Maintain consistent and meaningful communication with customers throughout the renewal sales cycle to reinforce value and satisfaction.
• Assess current and future customer environments, presenting multi-year subscription renewal options that align with their evolving needs.
• Identify and close additional opportunities during renewal discussions, ensuring that customers maximize their investment in Commvault solutions.
• Partner closely with Field Sales Account Executives, Customer Success Managers, Partners, and Distributors to align strategies and deliver seamless customer experiences.
• Navigate challenging situations with professionalism, creating actionable paths to resolution while securing stakeholder buy-in.
• Actively contribute to the development of new processes, embracing innovation within a results-driven framework.
• Execute all follow-up actions from meetings to ensure customer satisfaction and successful deal closure.

Required skills

• Renewal sales
• Inside sales
• Consultative sales
• Communication skills
• Research and Prospecting
• Resilience
• Relationship Building
• Time Management
• Objection Handling
• Adaptability
• Closing Skills
• Italian
• English

Nice to have

• Salesforce

Qualifications

• 4 years of experience in renewal sales or inside sales
• Professional business level fluency in Italian and English

Benefits

• Attractive compensation package
• Employee stock purchase plan
• Professional development
• Product training
• Employee Resource Groups

About the Company

Commvault is the gold standard in cyber resilience, empowering customers to uncover, take action, and rapidly recover from cyberattacks. For over 25 years, more than 100,000 organizations have relied on Commvault to reduce risks, improve governance, and do more with data.