Sales Operations Manager - Memory Solutions

About the role

The Sales Operations Manager will ensure the effectiveness, transparency, and scalability of the sales model for the Memory Solutions division. This role involves translating strategic goals into operational processes, including forecasting, deal-desk mechanics, and cross-functional collaboration. The objective is to enable the sales organization to work in a more data-driven and focused manner.

Responsibilities

• Build, document, and continuously develop the sales operating model including governance and KPIs.
• Define and optimize end-to-end sales processes from lead generation to order tracking.
• Establish standards for pipeline quality, forecast accuracy, and conversion rates.
• Manage CRM and data excellence, including the development of reporting dashboards and integration of AI tools.
• Develop a transparent KPI-based sales steering system and conduct regular business reviews.
• Implement and manage a structured deal-desk process for pricing, margins, and cross-functional reviews.
• Coordinate efficient workflows between sales, product management, engineering, finance, and supply chain.

Required skills

• KPI Reporting
• Account Management
• Market research
• Sales
• Revenue Analysis
• Business Development
• CRM
• ERP
• Pipeline Management
• Forecasting

Qualifications

• Degree in Industrial Engineering, Engineering, Business Administration or equivalent
• Equivalent combination of professional experience and further education

Benefits

• Flexible working hours
• Professional development opportunities
• On-site canteen
• On-site daycare
• Free parking

About the Company

Swissbit is a leading European manufacturer of storage and security solutions for industrial and embedded applications. The company focuses on reliable data storage and protection, serving demanding industrial markets worldwide.