Network Operation Engineer

About the role

Share is seeking a Network Operations Engineer to join their global marketplace for bandwidth. You will be responsible for monitoring, troubleshooting, and maintaining the network infrastructure during off-peak hours, ensuring high availability and performance. This role involves working within an AI-assisted operations environment, where you will resolve incidents, automate repetitive tasks, and contribute to the ongoing development of the network.

Responsibilities

• Monitor the network using Zabbix and Grafana dashboards to identify and resolve issues such as BGP drops, latency, or capacity breaches.
• Troubleshoot and localize faults, distinguishing between local and upstream issues to minimize downtime.
• Perform proactive network health checks, including route propagation, RPKI, and filter chain verification.
• Automate repetitive tasks and configuration changes using scripts, Jinja, and tools like NAPALM or NETCONF.
• Manage configuration changes through Git and maintain the accuracy of the network source of truth in Nautobot.
• Provide clear, concise incident reports and handovers to the team to ensure seamless operations.

Required skills

• TCP/IP
• Routing and switching
• BGP
• Linux
• Git
• Bash
• Python
• Network troubleshooting

Nice to have

• MikroTik
• MPLS
• SONiC
• FRR
• Nautobot
• NAPALM
• Zabbix
• Grafana
• IPv6
• RPKI

Qualifications

• CCNA certification or equivalent practical experience

Certifications

• CCNA
• CCNP
• MikroTik MTCNA
• MikroTik MTCRE

Benefits

• Private health and wellness benefits

About the Company

Share is a global marketplace for bandwidth that aggregates telco infrastructure to provide connectivity for ISPs, hyperscalers, and AI companies across Kenya and the continent. The company operates a BGP edge network with Tier 1 transit, an MPLS backbone, and is building an AI-assisted operations environment.