Solution Consultant - R&D

About the role

Benchling is seeking a Solution Consultant to act as a primary solution lead for large enterprise customers and prospects in the biotech R&D space. This pre-sales role involves partnering with internal teams and external scientific and IT leaders to design and demonstrate complex solutions that address customer objectives. The consultant will translate customer needs into detailed technical solutions while serving as a trusted advisor throughout the sales process.

Responsibilities

• Partner with account executives and leadership to develop account and deal strategies.
• Manage discovery processes to uncover customer needs and business requirements.
• Craft and present tailored solutions based on Benchling capabilities and industry best practices.
• Manage customer objections and resolve concerns throughout the sales cycle.
• Engage with product management to provide market insights and influence the product roadmap.
• Create reusable solutions, content, and training materials to support team success.
• Mentor and partner with other Solution Consultants to build collective expertise.

Required skills

• Pre-sales
• Life Sciences R&D
• Enterprise SaaS
• Scientific data modeling
• English

Nice to have

• LIMS
• ELN
• Antibody engineering software
• German
• French

Qualifications

• Master’s degree in Biology, Molecular Biology, Genetics, Biotechnology, Bioengineering, Biochemistry, Chemistry or similar Life Science field
• Minimum of 4 years of work experience, ideally customer facing

About the Company

Benchling is the AI platform for biotech R&D, helping scientists design experiments, capture structured data, and run AI agents directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their work, from academic labs to major biopharma companies.