Werkstudent Data Analyst & Automation Engineer

About the role

The Data Analyst & Automation Engineer will analyze project data to create actionable reports and dashboards for management and clients. This role involves setting up and maintaining databases, ensuring data integrity across telephony, ticketing, and CRM systems, and automating workflows to streamline recurring tasks. The position offers the opportunity to build structures and processes while working closely with project management and IT teams.

Responsibilities

• Analyze project data to generate reports and dashboards for stakeholders.
• Set up and maintain databases to ensure clean data integration from various systems.
• Extract, clean, and structure data from interfaces and exports.
• Build automated workflows and processes to reduce manual effort in reporting and data reconciliation.
• Collaborate with project leads and IT to identify and implement process improvements.

Required skills

• SQL
• Relational databases
• MySQL
• PostgreSQL
• MS SQL
• CSV
• JSON
• XML
• Excel
• REST APIs
• Python
• JavaScript
• n8n
• Make
• Zapier

Nice to have

• Power BI
• Looker Studio
• Metabase

Qualifications

• Degree in Computer Science, Mathematics, Business Informatics, or Statistics
• Equivalent practical experience

Benefits

• 100% remote work
• Flexible work environment
• Direct collaboration with management
• Supportive team culture

About the Company

hey contact heroes is a customer service provider based in Hamburg, supporting brands like Telefónica, 1&1, Universal Music, and Check24 since 2021. The company operates with over 500 team members working remotely across Europe and has experienced consistent annual growth.