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Zilch

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Product Analytics Manager

Salary not disclosed6+ yearsHybrid

  • Data
  • United Kingdom
  • Full time
  • Today
Newly posted

About the role

You will lead a team of product analysts for the Customer Growth and Lifecycle domain, driving sustainable customer growth and influencing product strategy. You will act as a thought partner to product leadership, ensuring data-driven decision-making across acquisition, activation, and retention. This role requires a hands-on leader who can balance strategic oversight with tactical problem-solving in a fast-paced fintech environment.

Responsibilities

  • Own the analytics strategy for the Customer Lifecycle domain, translating company-wide vision into a focused team plan.
  • Operate horizontally across Lifecycle squads to connect insights and ensure collective efforts ladder up to commercial goals.
  • Direct work and challenge outputs with authority by mastering key commercial drivers like cohort payback and funnel economics.
  • Build experimentation capability within the domain by establishing clear hypotheses and decision criteria.
  • Increase stakeholder self-sufficiency through dashboards and shared frameworks to prioritize high-value proactive work.
  • Coach and develop the team of analysts, raising the technical bar and providing clarity on performance standards.
  • Serve as the primary analytics partner for Lifecycle product leadership to influence evidence-led decision-making.

Required skills

  • Product analytics
  • SQL
  • Data modeling
  • Experimentation design
  • Credit risk concepts
  • Stakeholder management

Nice to have

  • Payments
  • Regulated environments
  • Snowflake
  • dbt
  • Looker

Benefits

  • Pension scheme
  • Death in Service scheme
  • Income Protection
  • Share Options Scheme
  • 5% back on in-app purchases
  • £200 WFH setup allowance
  • Private Medical Insurance
  • Mental health support
  • Enhanced parental leave
  • Learning and development budget

About the Company

Zilch is a fast-growing European fintech company on a mission to create the world's most empowering way to pay. Launched in 2020, the company has achieved double unicorn status and serves over 6 million customers.

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