Strategist, Agent Development (Norwegian speaking)

About the role

As an Agent Strategist, you will own the lifecycle of Sierra's AI agents from initial scope to production deployment. You will act as a strategic advisor to enterprise leaders, translating complex business goals into high-performing AI solutions while partnering with technical teams to iterate and improve agent performance. This role sits at the intersection of product, technology, and customer success.

Responsibilities

• Own the end-to-end agent development lifecycle including conversation design, tooling, and evaluation.
• Serve as a trusted strategic advisor to enterprise customers to shape their AI strategy.
• Partner with customer working teams to troubleshoot issues and ensure successful project delivery.
• Surface unmet customer needs to research and platform teams to influence product development.

Required skills

• Strategic problem-solving
• Communication
• Technical aptitude
• Project management
• Norwegian

Nice to have

• AI agent deployment
• LLM
• RAG
• Prompt engineering
• Evaluation frameworks

Qualifications

• Degree in Computer Science, Engineering, Mathematics, or a related technical field
• Equivalent practical experience
• MBA or comparable experience at the intersection of technology and business

Benefits

• Flexible unlimited paid time off
• Medical, dental, and vision benefits
• Life insurance
• Disability benefits
• Retirement plan
• Parental leave
• Fertility and family building benefits
• Lunch and snacks
• Discretionary benefit stipend
• Alphorn lessons

About the Company

Sierra is a platform for customer-facing AI agents that works with global brands to transform customer service and business growth. The company is led by co-founders Bret Taylor and Clay Bavor and is guided by values including trust, customer obsession, craftsmanship, intensity, and family.