Senior Cloud Operations Engineer

About the role

BSI Software is seeking a Senior Cloud Operations Engineer to manage and optimize their SaaS platform. The role involves ensuring system stability, automating infrastructure, and supporting a large customer base across multiple cloud environments.

Responsibilities

• Ensure stable and efficient operation of the SaaS platform on AWS, Azure, and T-Systems while maintaining SLAs
• Develop observability using Prometheus and Grafana, analyze incidents, and perform root-cause analysis
• Provide 2nd-level support and participate in on-call rotations
• Manage over 20 clusters, including lifecycle management, updates, and platform development
• Automate cloud infrastructure using Terraform and manage application deployment via ArgoCD, Docker, and CI/CD on Kubernetes
• Develop and test backup and disaster recovery concepts to ensure system security and resilience
• Maintain documentation and optimize operational processes through automation

Required skills

• Cloud Operations
• AWS
• Azure
• T-Systems
• Prometheus
• Grafana
• Kubernetes
• Docker
• Terraform
• ArgoCD
• CI/CD
• Linux
• Bash
• Python
• Network Security

Nice to have

• Ansible

Qualifications

• Completed apprenticeship
• Minimum 3 years of experience in the field

Benefits

• Professional development budget
• Lunch subsidy
• Flexible working hours
• Vacation purchase
• Sabbatical
• Workation within the EU

About the Company

BSI Software is the manufacturer of Europe's #1 CRM/CX platform, specializing in customer relationship management, marketing automation, and machine learning. The company values innovation, craftsmanship, and a flat hierarchy.