CEO Communications Director

About the role

The CEO Communications Director will shape and manage the CEO's external communications to build a high-impact narrative across global stages and digital channels. This strategic role involves collaborating with cross-functional teams to align executive messaging with the company's overarching business strategy. The position sits within the Corporate Communications team and requires a leader capable of elevating the CEO's voice in a fast-paced environment.

Responsibilities

• Drive Strategic Messaging: Lead the development of high-impact executive messaging for the CEO across key milestones, including quarterly earnings, corporate announcements, company milestones, and strategic business priorities.
• Shape Thought Leadership: Partner with PR and social media teams to conceptualize and execute a compelling thought leadership program.
• Drive Media Relations: Lead proactive media outreach, crafting pitches and securing high-profile placements, feature profiles, and speaking opportunities that align with Twilio's corporate narrative.
• Own CEO Social Presence: Direct, manage, and continuously grow the CEO's LinkedIn presence, ensuring a consistent, engaging, and authentic digital footprint.
• Collaborate Cross-Functionally: Serve as a bridge across the business, working in lockstep with the CEO and other key teams.

Required skills

• Executive communications
• Corporate communications
• Public relations
• Media relations
• Strategic storytelling
• Executive advising
• Stakeholder management

Nice to have

• Artificial intelligence
• Enterprise technology
• Executive social media management
• Agency experience

Qualifications

• 12+ years of experience in executive communications, corporate communications, or public relations

Benefits

• Health insurance
• 401(k) retirement account
• Paid sick time
• Paid personal time off
• Paid parental leave
• Wellness leave

About the Company

Twilio is an innovative-driven company that delivers solutions to businesses and empowers developers worldwide to craft personalized customer experiences. The company is remote-first and maintains a culture of connection and global inclusion.