Leitung Vertriebsinnendienst und Prozesssteuerung

About the role

NICO Europe is seeking an experienced leader to manage the internal sales department and sales controlling staff. The role focuses on organizing and optimizing internal sales processes, ensuring data-driven decision-making, and coordinating cross-departmental workflows. You will lead a team, improve operational structures, and provide clear reporting to the Head of Sales.

Responsibilities

• Lead the internal sales and sales controlling team both professionally and disciplinarily.
• Coordinate and optimize end-to-end sales processes from calculation and offer to delivery and invoicing.
• Foster collaboration between purchasing, accounting, logistics, and IT departments.
• Develop and maintain process descriptions, work instructions, and checklists.
• Implement digital tools for task and project management to ensure transparency.
• Analyze sales data to provide actionable insights and reports for the Head of Sales.

Required skills

• Management
• Team Leadership
• Process Optimization
• Sales Controlling
• ERP systems
• Excel
• Data Analysis
• Process Documentation

Nice to have

• AI tools
• English

Qualifications

• Commercial vocational training
• Degree in Business Administration
• Equivalent professional experience

Benefits

• Flexible working hours
• Modern time tracking system
• Regular team meetings
• Company events
• Monthly vouchers

About the Company

NICO Europe is a family-owned company that combines stability and down-to-earth values with short decision-making paths.