Kolb Distribution Ltd
Coordinator Customer Service
Salary not disclosedHybrid
- Customer Service
- Switzerland
- Full time
- Yesterday
Newly posted
About the role
The Customer Service Coordinator will manage global customer support and internal sales operations in close collaboration with various departments. This role involves handling freight forwarders, processing customer orders via SAP, and managing master data and complaints. The position requires a proactive individual to support team members and ensure efficient order-related processes.
Responsibilities
- Provide global customer support in multiple languages
- Manage freight forwarders and logistics coordination
- Process customer orders using SAP SD module
- Maintain and verify master data
- Handle customer complaints in collaboration with internal teams
- Provide coverage for colleagues as needed
Required skills
- Customer Service
- SAP SD
- ERP
- German
- English
Nice to have
- Export
- French
- Italian
Qualifications
- Commercial vocational training or equivalent education
- Experience in a similar position in a production company
Benefits
- Flexible working hours
- Remote working options
- Professional development opportunities
- Attractive employment conditions
About the Company
Kolb Distribution Ltd is an internationally growing company with short decision-making paths and a respectful corporate culture.