Senior Manager, Brand Operations

About the role

The Senior Manager, Brand Operations serves as a vital link between brand strategy and operational excellence. You will manage day-to-day back-end mechanics to help brands thrive across multiple commerce channels while utilizing proprietary data to provide strategic advice. This role involves operating client supply chains, enabling multi-channel fulfillment, and driving profitability.

Responsibilities

• Catalog Management – create, maintain and optimize product listings to ensure accuracy, compliance and discoverability across all retail platforms.
• Sales Forecasting – analyze historical data and market trends while leveraging proprietary Stackline tools to create accurate demand forecasts, ensuring optimal inventory levels.
• Order Management – Oversee the end-to-end order generations, ensuring timely processing and coordination between brands, retailers and carriers.
• Multi-Channel Fulfillment – manage and scale fulfillment strategies across various platforms to maximize logistical efficiencies and minimize cost.
• Promotional Planning – partner with marketing teams to align operational readiness with promotional calendars, peak planning and new product launches.
• Defect Resolution – proactively monitor and identify operations defects, including shipping errors, listing suppressions and supply chain disruptions.

Required skills

• Supply chain management
• Account management
• E-commerce retail fulfillment
• Amazon Seller Central
• Microsoft Excel
• Data analysis

Nice to have

• Redshift
• SQL
• Python
• AI tools

About the Company

Stackline is the first full-funnel connected commerce platform for the world's most innovative brands. Founded in 2014 in Seattle, the company has offices in Minneapolis, New York, Cleveland, and London.